Privacy Policy
Last Updated: November 2025
At Silk Aura Cosmetics, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information:
- Personal details (name, email address, phone number, billing and shipping address)
- Payment information (processed securely through third-party gateways)
- Browsing data (IP address, device info, and cookies)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order updates, shipping notifications, or special offers
- Improve our website experience and customer service
- Respond to your queries or feedback
3. Data Protection
We use secure servers and SSL encryption to ensure your personal data is safe. Payment details are never stored on our servers and are processed securely through authorized payment gateways.
4. Cookies
We use cookies to enhance your browsing experience and provide personalized recommendations. You can disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal data. We may share limited information with:
- Shipping partners (for order delivery)
- Payment gateways (for processing payments)
- Marketing tools (for sending newsletters, if opted in)
6. Your Rights
You may request to:
- Access or correct your personal information
- Unsubscribe from promotional emails
- Delete your account data from our system