Last Updated: November 2025

At Silk Aura Cosmetics, we ensure that your orders reach you quickly and safely.

1. Order Processing

• Orders are processed within 24–48 hours of purchase (excluding weekends and holidays).
• Once shipped, you’ll receive a tracking number via email or WhatsApp.

2. Delivery Timeline

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days

3. Shipping Charges

• Free Shipping on all orders above ₹999
• A nominal shipping fee of ₹49 applies to orders below ₹999

4. Delays

While we strive for timely delivery, delays may occur due to unforeseen logistics or weather conditions. We appreciate your patience and understanding.

5. Address Accuracy

Please ensure the shipping address is correct. We are not responsible for delays or non-delivery due to incorrect addresses.

6. Tracking Orders

Once your order is shipped, you’ll receive a tracking link to monitor your shipment in real time.